Search - NPI Library
NPI Web Library
Author: npi Created: 10/8/2008 4:10 PM
All the resources we have in one convenient spot. Browse by choose from the categories on the right or search for the specific resource you are looking for.

Home Office Contact Information

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Here are some assets to use for your social media accounts. Image files for Seasonal and Holiday occasions. 

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NEW! Training webinars for franchisees.

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7 Steps to Success with promotions, presentations and social media, including branding, office visits, marketing baskets, open houses, giveaways, sales talks, booking skills, networking, BNI, Facebook, Google reviews, expos, promoting yourself to banks, online directories, Board of Realtors.

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Material to support your Continuing Education marketing efforts

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Information about the award criteria for 2018.

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Click on the links below to download presentations and handouts from the 2015 NPI/GPI Annual Conference.

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NEW! A catalog of past webinars

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NEW! Tutorials on the different functionalities of Inform.

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NEW!  View webinars for tips on how to be successful presented by NPI Certified Coach, Kimberly Stevens.

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View and/or download information on various topics.

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Want to sign up for the NPI builder's warranty mailing program? Looking for the white paper about resolving disputes with a builder? You'll find the materials you are looking for here.

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Click on the links below to download presentations and handouts from the 2015 NPI/GPI Annual Conference.

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The 2015 issues of The Commercial Inspector newsletter for NPI franchise owners.

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This section offers examples of Web ads for NPI inspectors.

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Here we offer information on the services available for sending documents and collecting electronic signatures, which is a handy capability for preinspection agreements.

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This list offers helpful smartphone apps and useful websites to help you with your business and your inspections.

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Tutorials for the NPI Hub, Facebook, sending email fliers and newsletters, etc.

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Instructions on how to send email marketing fliers and newsletters.

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The printable PDF versions of The Inspector newsletter for real estate professionals.

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Information about call centers for NPI inspectors. We have been in contact with the call centers with information in this section, so we feel comfortable recommending them to our franchise owners. If you have questions about these or other call centers, please contact Bill Erickson at bill.erickson@npiweb.com.

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Sample preinspection agreements for download.

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This is an NPI poster that can be used for presentations, trade shows and other events.

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Marketing Update newsletters for 2015. 

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Marketing Update newsletters from 2014.

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The 2015 issues of The Insider newsletter for NPI franchise owners.

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Tips for using Inform for commercial reports along with sample reports and documents.

 

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A spreadsheet containing 3900+ comments is available for your review!!!

DOWNLOAD COMMENT MASTER LIST

 

The 2013 issues of The Insider newsletter for NPI franchise owners.

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Our standard NPI logos are available in various formats. Vector images are for use in large signs and truck graphics.

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The 2012 issues of The Insider newsletter for NPI franchise owners.

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We offer an Excel spreadsheet designed to calculate the royalty on your revenues with running year-to-date totals.

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The 2011 issues of The Insider newsletter for NPI franchise owners.

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Download a variety of follow-up e-mail samples for clients, which have been proven effective.

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The 2010 issues of The Insider newsletter for NPI franchise owners.

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Download commercial marketing materials.

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Download commercial inspection forms including a general bid form, commercial bid contract, commercial sample report and more.

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Access NPI's information about handling complaints, including customer complaint forms and various letters, so that if you find yourself in a complaint situation, you can handle it in the correct and most effective manner.

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Download NPI training presentations.

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View information regarding phone tips, including a call sheet with fee schedule, information on phone skills and booking calls, and more.

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Download sales training tips and resources, including topics such as building strong relationships with customers and referral sources and more.

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Read through a list with descriptions of various add-on services NPI/GPI inspectors offer, including infrared, chimney, environmental inspections and more.

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The 2009 issues of The Insider newsletter for NPI franchise owners.

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If you would like to customize a sign, we can customize it with your information and you can then pay to have it printed locally.

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Use PowerPoint presentations to introduce yourself to agents, break the ice at a real estate office and as educational materials during a lunch-and-learn session.

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We have developed presentations for you to use in education/continuing education classes for new and existing agents. You may also use these presentations for lunch-and-learn sessions and other non-CE education.


Please contact Bill Erickson prior to offering or holding a continuing education class for agents so he can review current requirements and compliance regarding instructor license status and course approval status.

We can file agent CE courses for credit in most states. If your state is not listed in this section, ask Bill Erickson to check into becoming approved in your state.

Illinois and Wisconsin inspectors:
These states do not allow our CE courses for credit, but you can still use the presentations to host lunch-and-learns.

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Our NPI embroidery logo files can only be opened by your embroidery provider. Provide your embroidery provider with these logo files so you can determine which one you would like.

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Want to practice up for the big test?

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NPI displays available for a rental fee.

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NEW!  Inform inspection software installation files and instructions.  Inform version 2015


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Download html and print friendly holiday fliers, including Fourth of July, Memorial Day, Christmas, Season's Greetings and Thanksgiving.

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NPI inserts, folders, and printed supplies available for purchase.  You may use this Order Form .

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NPI tools and promotional products available for purchase.

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Property preservation is really the only area of field service that will require you to obtain some additional training and knowledge in order to be able to perform the required tasks and to bid or invoice competitively and properly while making a profit.

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Find tips on marketing foreclosure inspections to banks and agents, a winterization checklist, utility tags and foreclosure flyers for agents and home buyers.

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View information regarding home buyer's inspections (also known as general home inspections), including the buyer's preclosing checklist.

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Advertise your services on your vehicle or in customers' yards. Browse through examples of vehicle signage and NPI yard signs.

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See what ads other NPI inspectors have used for ideas to help with your next ad design.

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Increase your business by listing your inspection services in online directories. Obtain a list of online U.S. directories and enter your information to gain links to your website.

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Browse through resume templates to download and personalize for clients.

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Browse through examples of Yellow Page and general ads that you can download and personalize.

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Review information about the NPI limited warranty, the warranty synopsis and how to use the warranty before you decide to offer it.

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Selling, expanding or modifying your territory takes patience and planning. Download information, checklists and other resources regarding selling, expanding or modifying your franchise territory.

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Download information on business plans, structures and goal characteristics in a business plan.

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NPI neighbors can benefit your business. Learn how an NPI neighbor can help your business grow.

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Learn how you can provide customers with credit card payment options.

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Thinking about hiring an employee? The NPI/GPI Human Resources Manual and its related forms have all of the information you need to prepare to hire employees.

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Joining a home inspector association isn't required, but it does provide several benefits. Learn more about the three national home inspector organizations you can join.

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Download information on insurance options for U.S. inspectors.

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This software allows Corporate staff members to access your computer to assist you with troubleshooting your computer problems.

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View a sample report to see what a completed report looks like.

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Download more information about step-by-step marketing for banks, including letters to send to bankers and more.

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Download draw inspections resources and tools, including an Excel version of a construction draw report, draw form instructions, the draw-phase construction progress form.

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View the expert witness contract, expert witness Web information, the NPI expert witness contract and more.

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Download more information on four-point inspections, the four-point insurance form, windstorm requirements and more.

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Read National Property Inspections, Inc.'s official position on mold testing, the mold disclaimer statement and EPA tips.

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Browse through our infrared resources, including infrared fliers and inserts, a PowerPoint presentation, infrared pictures courtesy of NPI inspectors and more.

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Download radon resources and tools, including the radon flier for sellers, buyers and agents, as well as radon information and tips.

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Learn more about HUD and FHA inspections, including certification requirements and more.

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Download field service resources and tools, including the NPI/GPI Field Service Master List for a list of current participating field service companies, and our field service resume, which you can customize and provide to potential field service companies.

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Learn more about the recent popularity in energy inspections and how you can become an energy inspector.  

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Download an explanation of the NPI builder's warranty direct mail program, information on how to book builder's warranty calls from potential customers, builder's warranty marketing ideas and more.

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Download more information on relocation inspections, including an explanation of relocation inspections and a contact list of relocation companies.

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NPI brochures available for purchase.

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Before advertising in print or online publications, refer to NPI's Advertising Print & Online tools and resources, which include tips for Internet marketing, information about online advertising, Google paid advertising instructions and more.

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Browse our prelisting inspection tools, including prelisting certificates, fliers, letters, signage and more.

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Use our marketing activity tracker and other resources to keep track of and help plan your marketing strategies.

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Networking can result in more referrals if done correctly. Learn how to network to expand your business and cultivate a network of endless referrals.

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Show agents and customers that their opinions matter by asking them to fill out a survey.

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Add a fun element at a sales meeting or expo by holding a contest or raffle where attendees can win a prize.

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Send a handwritten note for every occassion using NPI's stationery templates, cards and easy-to-customize emails.

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Introduce yourself to agents and lenders, and contact agents you have worked with by using these direct mail kits.

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Personalize and provide home buyers and sellers with the "NPI Home Buyer's and Sellers Guide" to help them through the home inspection process.

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Find out how to get to know the local media and use them to you reach your customers and prospects in the area(s) you work.

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Promote your business with the help of NPI's marketing tools. Topics include tape-measure marketing, home buyer's seminar, Realtor expos, cookies and treats marketing, golf sponsorship and contest ideas, and photos of marketing ideas.

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Access our referral source marketing resources and tools, including the "NPI Referral Marketing" document for information regarding referral source marketing, information regarding how to develop a relationship and ask for referrals, the top NPI referral marketing tips to reach Realtors, and articles written outside NPI about referral source marketing.

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Download open house suggestions and referral marketing resources to use when marketing to Realtors at open houses.

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Access intro letters, thank-you notes, follow-up emails and more to personalize and send to agents and brokers to market your inspection services.

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Market your services to home sellers by sending a personalized letter explaining how an inspection can give them peace of mind.

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Download and personalize letters to send to home owners marketing your home buyer's, prelisting and impartial inspection services.

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Send a letter to home builders to introduce the benefits of a quality assurance inspection.

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Access letters to personalize and send to commercial investors marketing NPI's commercial inspection services.

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Contact a bank with a letter offering services in commercial inspections, commercial draw inspections and construction progress draw inspections.

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Send letters to auctioneers to market your services to buyers interested in properties up for auction.

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Browse letter templates to customize and send to real estate attorneys to introduce yourself and your commercial services.

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Show your appreciation to agents and clients by sending a thank-you note using NPI thank-you note templates.

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Blank templates, letterheads and borders for letters allow you to customize your own creative letter idea.

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Provide your agent with a prelisting letter recommending your services to their clients.

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New franchisees can begin marketing right away to family, friends and neighbors with these letters. Introduce your services and ask to do practice inspections.

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These letters introduce a new franchisee to the old franchisees' agents and other clients in the area.

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Browse these letters, which you can use to market to your business for home inspections and as a one-stop shop.

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Fee schedule resources and tools to assist you in creating fee schedules for agents, as well as providing other cost information for your customers.

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General fliers include topics such as the Home Inspection Guide, Preparing your Home for a Sale Checklist, Thank-you flier and more.

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Fliers for marketing for specialty inspections, including mold inspections, HUD FHA 203(k), hail damage, radon, termite and other services.

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Personalize coupons, discount offerings and various complimentary certificates.

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Customize sports fliers with your town's favorite sports team's schedule and browse game-day giveaway promotions for football, basketball, volleyball, baseball, hockey and soccer. Sports Series flyers are both print and html friendly.

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Seasonal flier topics include fall, winter, spring, summer and Daylight Saving-themes. Seasonal fliers are both HMTL and print friendly.

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Download easy-to-personalize postcard templates for agents to provide to clients.

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"Ask the Inspector" articles to send to real estate agents and clients.

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Topics include electrical, HVAC, fireplaces and stoves, insulation, mold and moisture, plumbing, storage tanks, wells, structure, septic systems, and more.

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